Faq / Shipping


About Us

 

BilliardCuesOnline is an online billiard supply store, a division of CentrumBilliard (operating since 1970s) for billiard enthusiasts to purchase Pool Cues, Snooker Cues and all other Billiard related products! We offer a wide range of pool cues from economical cues to ultra high quality cues. Our brands include Longoni, Universal, Dufferin, Viking, Cuetec, Peradon, Riley Phoenix and many more!

How to make Payment?

We partner with PayPal, to be our payment gateway and you can shop at our site with confidence. Paypal is easy to use, secure and popular with many online shoppers and we do not store any of your credit card information. Paypal can process payments through credit card (Paypal account not required) or through Paypal Account. If you wish to make payment by Bank Telegraphic Transfer, please email us for our bank details.

 

How are the cues shipped?

All cues are properly packed and protected for shipping. We use either UPS/Fedex/DHL or other courier services for international shipping.

 

What if there is something wrong with my cue?

All cues bought online comes with 14 days return policy, if you find your cue has any problem or you are not satisfied with it, you can return it to us.

Do you have a physical cue showroom?

Yes! Our range of pool cues are also available for viewing in our Singapore retail shop  101 Cecil St. #17-10/11 Tong Eng Building. Singapore 069533 if you would like to test them out. 

How much does it cost to ship the cues to me?
The shipping cost are all flate rate. If you do not see your country in the list below, please contact us for shipping charges. 
Countries
Singapore and Malaysia- $15 (Free for orders above $180)
Brunei Darussalam- SGD 39
Hong Kong- SGD 39
Macau- SGD 39
Indonesia - SGD 39
China - SGD 69
Vietnam- SGD 69
Philippines- SGD 69
Thailand- SGD 35
Japan - SGD 69
Korea- SGD 69
Myanmar- SGD 69
Taiwan- SGD 45
Australia - SGD 69
India- SGD 69
Pakistan- SGD 69
USA - SGD 79
Canada - SGD 79
All other European Countries - SGD 79

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